These Terms of Service ("Terms") govern your access to and use of Realvore (the "Service"). By using the Service, you agree to these Terms.

1. Who we are

The Service is provided by ShiftC Ltd. Registered address: 66 Paul Street England London EC2A 4NA GB. Company registration number: 17266307. Legal notices can be sent to [email protected]; general questions can be sent to [email protected].

For information about how we handle personal data, see our Privacy Policy.

2. Eligibility and accounts

• You must be capable of forming a binding contract to use the Service.
• You are responsible for your account, credentials, household access, and activity under your account.
• You must provide accurate information and keep it up to date.
• You must tell us promptly if you believe your account has been compromised.

3. Acceptable use

When using the Service, you agree not to:

• Violate any applicable law or regulation.
• Upload or share content that is unlawful, harmful, misleading, infringing, or violates others’ rights.
• Attempt to reverse engineer, disrupt, overload, scrape, or impair the Service or its security.
• Access or use the Service to build a competing product or service.
• Use automated means or excessive request rates without permission.
• Misrepresent food, allergy, nutrition, or health-related information in a way that could cause harm.

4. Your content

You retain ownership of content you submit, such as recipes, meal plans, shopping lists, comments, and household information. You grant Realvore a non-exclusive, worldwide, royalty-free licence to host, store, copy, display, process, and transmit your content solely to operate, secure, support, and improve the Service.

You are responsible for ensuring you have the rights needed to submit content and that your content is accurate enough for your own use.

5. Intellectual property

We and our licensors own the Service, software, design, branding, and content we provide, excluding your content. These Terms do not grant you rights to our trademarks, logos, source code, or other brand features.

6. Third-party services

The Service may integrate with third-party providers for hosting, feature flags, analytics, AI, error monitoring, communications, or other operations. Your use of third-party services may be subject to their terms and policies. See our Privacy Policy for more information about vendors.

7. Food, nutrition, and AI disclaimer

Recipes, ingredients, allergens, nutrition estimates, meal plans, shopping items, and AI-assisted outputs may be inaccurate, incomplete, or unsuitable for your circumstances. The Service is not professional medical, dietetic, allergy, or food safety advice. Read our Disclaimer before relying on food, nutrition, health, or AI-assisted information.

8. Changes to the Service

We may add, change, suspend, or remove features, and may discontinue parts of the Service. Where reasonable, we will try to provide notice of material changes.

9. Suspension and termination

We may suspend or terminate access if you violate these Terms, create risk for users or systems, or if we are investigating suspected misconduct. You may stop using the Service at any time. Provisions that by their nature should continue after termination will continue to apply.

10. Warranties

To the maximum extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of liability

To the maximum extent permitted by law, ShiftC Ltd will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, or other intangible losses resulting from your use of or inability to use the Service.

12. Indemnity

You agree to indemnify and hold harmless ShiftC Ltd from claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising from your use of the Service, your content, or your violation of these Terms.

13. Governing law

These Terms and any dispute or claim arising out of or in connection with them are governed by the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction, except that either party may seek interim relief in any court of competent jurisdiction.

14. Changes to these Terms

We may update these Terms from time to time. We will post the updated Terms with the new effective date. If changes are material, we may provide additional notice.